You will normally receive a quotation via email within 2 to 3 working days.
The testing company will send instructions for how you or your supplier should
submit samples to one of their testing facilities
The lab testing procedure normally takes between 1 to 3 weeks. You will then receive a test report
containing the test result.
The Risk Disclosure document explains the features of the Compliance Gate Platform, and their limitations and risks.
Lab testing is often necessary to verify if a product complies with a certain regulation, directive, or standard. For example, lab testing can determine if a product complies with certain substance restrictions, of mechanical safety requirements set by product standards. Once the lab test is completed, you will receive a lab test report which indicates if the overall result is pass or fail.
Lab test reports, if the result is passed, serve as evidence that your product is compliant with a certain regulation, directive, or standard. Lab test reports can also be requested by market surveillance authorities or Amazon. In addition, mandatory certificates, declarations, and other documents can only be issued if you have already obtained test reports.
This indicates that the product does not meet the requirements under relevant regulations, directives, or standards. Here are some examples of why testing can fail:
1. The material contains excessive amounts of restricted substances, such as heavy metals or phthalates.
2. The product failed one or more safety tests.
3. The product fails the flammability requirements.
When this occurs, the course of action depends on what caused the product to fail testing. You may need to redesign the product or change materials.
1. Request a lab test quotation.
2. The testing company normally responds within a few days with a quotation.
3. If you accept the quotation, you will be instructed to send a certain number of product samples to a designated address.
4. Samples are sent to the testing company.
5. The final invoice is issued.
6. Lab testing takes place (1 to 3 weeks).
7. Lab test report is issued.
We do not operate our own testing facilities. Instead, we work with lab testing companies with facilities in Asia, Europe, and the United States.
Our testing partners offer lab testing services for importers and manufacturers selling the United States, European Union, and the United Kingdom.
We mainly work with the following two testing companies:
We also have a wider network of more specialised labs in Asia, Europe, and the United States.
Our lab testing partners have testing facilities in Asia, Europe, and the United States. Most of our customers use test lab facilities in the country or region where their products are manufactured.
You need to verify that your product is fully compliant and safe before you start importing and selling a product. Further, the lab test can either take place before or after mass production – or both.
Pre-production testing: Verify if the product/components/construction is compliant. This can be necessary to avoid an inherently non-compliant product entering production.
Batch testing (post-production): Verify if the final product that is to be placed on the market is compliant.
The testing company will provide the testing lab address once you have confirmed the quotation.
The testing company will confirm the number of samples and/or material quantity required.
Lab testing companies can assess applicable substance tests and standards based on the following:
Keep in mind that lab testing companies provide this assessment based on the information they have.
Note: If you intend to ensure compliance with certain US state-level or European national regulations or standards, then this must be clearly stated in your quotation request.
No, the Compliance Gate Platform subscription fee does not include lab testing costs. Lab testing fees are charged directly by our lab testing partners.
There is no standard rate for lab testing. The cost depends on the following factors:
1. The applicable standards and regulations for the product.
2. The number of unique materials/colors and components that must be tested.
3. Product risk factors (e.g. sharp points, magnets, batteries).
At best, we can share cost examples. However, there are many parameters that impact the lab test cost, which makes it hard to compare the cost of testing one product to another.
Without lab test reports you may end up selling a product that is non-compliant and unsafe. Furthermore, market surveillance authorities and Amazon can also request a test report. It is expected that you can demonstrate compliance upon request, or you may face recalls and fines.
We will share more information on this soon.
