Users and collaboration

Our subscriptions include access for 1 main user and 3 additional subusers. All users can access the same
account and collaborate during the compliance process.

Who can we add as a user?

Team members

Collaborate with your co-workers

Suppliers

Collaborate with your manufacturers

Consultants/Labs

Invite consultants and third parties

What can each user access?

All users have full account access. This means that each user can do the following:

Add new products
Access products
Create/delete compliance requirements lists
Create/delete documents
Create/delete label files
Upload/delete test reports
Write/delete test notes
Submit support tickets
Use AI Compliance Assistant
Request product test quotes
Request label review quotes

Note that you cannot set access permission for individual users. As such, you should only invite users with whom you are willing to share the information stored in your account.

Can we track what each user does?

You can see which user created a product and made the last update*

*Updates when any item (i.e., compliance requirements list, document, label, etc) is created, updated, or deleted

User overview

You can see all users with account access on the Multi Accounts page

How to add new users

Enter the new user’s email address, password, and personal details. You can also set permissions for placing new orders
and viewing account orders.

How to remove a user

Open the user and click on Delete multiaccount

Risk Disclosure

The Risk Disclosure document explains the features of the Compliance Gate Platform, and their limitations and risks.