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Disclaimers

The following text is a disclaimer. You are required to read the entirety of the Terms of Service.

Compliance Requirements List Disclaimer: The content in the Compliance Gate Platform and documents generated through said software are provided for general information purposes only and does not constitute legal advice.

1. We do not claim to provide complete coverage of every single relevant regulation, standard, and requirement that may apply to a certain product or scenario. We only cover the regulations in this document.

2. The requirements lists contain summaries of regulations and other compliance requirements. We do not claim that the summary covers the regulation/requirement in its entirety or every single rule, option, exemption or other information that may be applicable to a certain product or scenario, or that the information provided is free from errors. However, we do provide links to sources where you can find more information.

Templates Disclaimer: The certificate and label file templates are based on official sources, which we link to. We cannot guarantee that the templates are error free or that the templates are sufficient for every single product specification, case or scenario.

Do not assume that the templates cover all documents/certificates and labels that may be required for a certain product. Additional requirements may have been added which renders a template outdated. Thus, you should always compare the template to the provided source link before you download.

Updates: We review a set of official EU and US sources (see Monthly Review Methodology) to monitor new and updated regulations and standards on a monthly basis. We send a report each month summarizing our findings and specify if we deem it necessary to update the platform.

1. We do not guarantee that all updates are made in real-time. There can be a delay from the implementation of new requirements until we have updated the platform.

2. We do not guarantee that we ‘catch’ every single new or updated compliance requirement.

Other Information

1. The platform does not generally cover European national and US state standards and regulations.

2. Technical problems can occur when saving or downloading documents generated when creating requirements lists or using the templates due to extenuating circumstances like software bugs or due to internet connectivity issues. This can result in the downloaded document being incomplete or otherwise incorrect.

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Which regulations and directives are covered?

You can find a list of covered covered regulations/directives/rules and certificate/label templates in this document. We only cover regulations/directives/rules and certificate/label templates listed in the document, and only within the defined scope.

Which sources do you use?

Compliance Requirements List: We use official sources, such as ec.europa.eu, to write the summaries that appear in the lists. The list also includes links to all sources.

Templates: All templates are created entirely based on the relevant legislation (i.e., ANNEX VI in Directive 2011/65/EU) or samples provided by official sources (i.e., CPC sample provided by the CPSC). Our methodology and sources can be accessed from each template.

Source link monitoring: You can find information about how we monitor source links in this document.

How do you keep the information up to date?

We review official sources on a monthly basis, to help us determine if we need to update the compliance requirements list database or the templates. We send a monthly report to all active subscribers. Learn more in the Monthly Review Methodology document.

How do you protect our data?

1. The website is hosted by a company that specializes in ‘secure hosting’.

+ Security firewall (WAF)
+ Protection from malicious traffic
+ Threat detection & blocking
+ Daily backups

2. Uploaded files (limited to lab test reports), product images, label or document files created using the templates are hosted by Amazon AWS (Two-factor factor authentication protected).

3. We use an SSL certificate to protect your data, for instance when you upload files from your browser​​ to our website.

Compliance Gate AI Tool

The AI tool creates an output by searching the relevant parts of a directive or regulation, and then generating a response using a probabilistic Large Language Model (LLM). You must read the White Paper to better understand the functionality and limitations of the AI tool before use.

What can we expect from the support?

We can answer general questions about the information in the compliance requirements lists, and the practical aspects of the process. We can also help you fill templates, or review files created using the templates. We can also help you book third-party lab testing.

However, we cannot make our own interpretations, provide legal advice or approve/confirm products as fully compliant.

What qualifications do you have?

Our background is primarily in product development and manufacturing in Asia. You can learn more about the team members on the About us page.